Within Austria we charge a flat €5.20 per order, to Switzerland €19.90. If an order arrives in several parts, you pay shipping only once; later deliveries are free of shipping costs.

Within Austria your order arrives 2 to 5 working days after the order confirmation, in Switzerland 5 to 10 working days. If you pay by bank transfer, the time starts on the working day after your payment.

We deliver to Austria and Switzerland. For delivery to another country, write to info@robertino.at and we'll be happy to make you an offer.

Yes. Choose “Abholung vor Ort” (pickup) at checkout and collect your order from us in Pinggau without shipping costs.

We ship with Austrian Post and its delivery partners. Where we can, we reuse boxes and filling material to cut packaging waste.

By credit card, Apple Pay, PayPal, Klarna, eps transfer or bank transfer.

Yes, all prices include Austrian VAT. Shipping costs are added.

Yes. You can withdraw from your purchase within 14 days of receiving the goods without giving a reason. A clear message is enough, for example an email to info@robertino.at. You pay for the return shipping.

We refund your payment, including shipping, no later than 14 days after we receive your withdrawal, using the same payment method you paid with. We may hold the refund until the goods are back with us or you have shown that you sent them back.

Yes, in several amounts. You receive the voucher code by email after payment.

Yes. In the basket you can add gift wrapping for the whole order, with matching wrapping paper and a personal message if you like.

Our gift finder suggests toys to match age and occasion. Under “Altersgruppen” (age groups) you'll also find toys for every age.

Robertino is an Austrian family business from Pinggau in Styria. Katharina founded the shop, inspired by her son Robert. We choose toys that spark imagination and bring lasting joy.

By email at info@robertino.at or by phone at +43 670 557 24 33, Monday to Thursday 9 am to 4:30 pm and Friday 9 am to 1 pm.